FAQ - Frequently Asked Questions

  1. Why's Ggomoosin?

    Ggomoosin is a popular baby shoe brand in Korea, famous for its unique sock shoe design, supplying to six Duty-Free stores and selling to 500+ department stores and outlets.
    Ggomoosin provided the most comfortable, soft rubber shoes with adorable designs and ergonomic features for children everywhere. It has been favored in many countries (USA, China, Vietnam, Taiwan, UK, Russia, Thailand, Argentina, Singapore, Hongkong, Indonesia, UAE, Romania, Serbia and more).

    • Nontoxic and Safe
      Made from nontoxic materials: Uppers are made of sock with 80% high grade soft cotton, 16% spandex, 2% lycra and 2% nylon), Outsole is made of certified non-toxic TPE ( Thermoplastic Elastomer ) raw material, same material used in baby teething toys.
      No choking hazards, free from zippers, stringy laces, bulky velcros or accessories.
    • Lightweight and Elasticity
      Ggomoosin shoes are extremely light weight (approx. 28g) that does not weigh down those precious steps. Minimising the shoe weight is helpful for the growth and development for babies when they learn to walk.
      The upper section of the shoe is also formed so that it is allows fitting the shoe to the foot shape.
      Improving ankle comfort by using stretch fabrics ( Lycra) for women’s stocking the shoe can be folded and unfolded to make them shorter and longer
    • Convenient
      Simple shoe sock design, easy to wear. Just like wearing socks with feet protection.
      Slip-resistant honeycomb outsoles, making it suitable for indoor and outdoor play.
      Machine washable for easy cleaning.
    • Breathable
      Ggomoosin’s patented “Double Injection Technology” has significantly improved shoes breathability.

    • Many fun and trendy designs to choose from.

    • Award-winning shoes that are loved by moms and children all round the world.

  2. How much does delivery cost?
    A standard fee of $10 for all orders under $100 and free shipping for orders over $100.
  3. When will my order be shipped?
    We endeavour to dispatch all orders in the next business day after received. However during peak period, it may take longer. Please allow an extra 1-2 business days for us to process your order.
  4. Can I track my order?
    Yes, you can. On the day your order is despatched we will send you an email which include tracking details. 
  5. What is your return policy?
    See here for our return policy.
  6. How do I find the correct shoe size?
    Check our Size Guide on the right hand side or the top menu (depending on the device you use).
  7. Are the shoes machine washable?
    Yes, they are. When you use washing machine, please put the shoes in a laundry bag and wash separately.
    If possible, hand wash is preferred.
    Cold water and natural air-dry under shade is recommended. 
    Do not use harsh detergent or bleach.
    Do not use warm water, boil or use dryer.